Business Services

Background : For over 20 years I was sent into struggling projects, failing deals, and unscripted business disasters to resolve things, I started out as a cocky troubleshooter, had many successes and sometimes over-stepped. Later I became a better consultant, delivering specifically what I was asked to and delevoping my mediation skills.

True satisfaction for me comes from solving things that are related to the way people work together. Computers and products account for less than 25% of most project problems, it is, usually, a breakdown between people and process - communication gaps, inconsistent views, broken procesess.

Method : The main requirement is conviction, every 'situation' is created by workplace interactions and decisions which can be repaired or redirected to good effect. Through my experience I have developed, taught and shared all manner of methods, there has been a certain mystique about this, but it is really a distraction: Systems, models, process, lateral thinking, hard analysis - these are all useful, but each situation has to be treated differently and for what it is.

Agreement of task, and constant, accurate and consistent communication of each step is assured. I will gaurantee outcomes against compenstaion.

What's Interesting?

Is it possible to preempt, and therefore avoid, most organisational and communications problems? Probably not, but things could be considerably better than they usually are. Some workshops and seminars I ran in the 1990's introduced ideas to help stop crises occurring in the first place. Several things worked well, but a few ideas were less effective, perhaps misinterpreted. I've been working on closing those gaps (more to solve, more to do).
An ideal would be to help shape an organisation or project before it went wrong...
A harmonious and effective set up from the get-go? The next company I help with that could be yours.